New patients

Welcome. Here’s what to expect at your first visit, and how we handle insurance and payment.

Patient waiting in a calm, bright room

Your first visit, step by step

Plan about 90 minutes. Most new patients are seen within a week.

Book online or call

Pick a time that suits you. We’ll text a reminder and a short health form.

Exam, X-rays and cleaning

A full checkup, the X-rays you need, and a gentle cleaning in the same visit.

A clear plan and price

We show you what we found, talk through options and give you a written estimate.

Insurance and payment

Direct billing

We bill most insurance plans for you, so you only pay your share on the day.

Coverage checked first

We send a pre-estimate to your insurer before larger treatment, so there are no surprises.

Flexible payment

Debit, credit and monthly payment plans for implants, Invisalign and other larger treatment.

What to bring

Photo ID, your insurance details and a list of any medicines you take.

Free consultations for implants and Invisalign

Meet the dentist, see a 3D preview and get a written price, with no obligation.

Good questions

Can’t see yours? Call us on (604) 555-0142 and ask away.

Book your visit

Tell us what you need. We’ll call you back within one business day to find a time that suits you.

Toothache or a broken tooth? Call now. We keep time free every day for emergencies.

We only use your details to arrange your visit. No spam, ever.

Visit

18 Laurel Street

Vancouver, BC

Hours

Mon to Thu, 8am to 7pm

Friday, 8am to 4pm

Saturday, 9am to 2pm

© 2026 Brightwell Dental

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